Our returns and refunds policy is flexible and we handle it on a case-by-case basis, with the ultimate goal of making our clients happy. We stand behind the quality of our products and we want to make sure the people using them are 100% satisfied, both with the products themselves, as well as our service. Please, get in touch with us, if you are not satisfied with our products and we will make our best to resolve any issues.
We will replace any items, if they are defective or damaged. In case there was a misunderstanding and the size you ordered does not fit you, please send us an email at firstname.lastname@example.org and we will make sure you receive a product that fits.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, please consider using a trackable shipping service or purchasing shipping insurance. That way, we can track and process the exchange as fast as possible.